Privacy policy of the online store "JDWool"
The current Privacy and Personal Data Processing Policy (hereinafter - "Privacy Policy") complements the Public Offer and is an integral part of it.
By providing your personal data on the website of the online store when registering or placing an order, the user/buyer gives us your voluntary consent to the processing, use (including transfer) of your personal data, as well as taking other actions provided for by the Law of Ukraine "On Protection personal data".
1.1. The use of the website of the online store by the user/buyer means his consent to this Privacy Policy and the terms of processing personal data of the user/buyer. By visiting, using or otherwise interacting with us, our stores and/or the website, you acknowledge that you have read and agree to this Privacy Policy. You agree that we may collect, use, store, transfer and disclose personal data we collect through websites, stores and/or points of sale in accordance with this Privacy Policy. If you are not registered with us, we may ask you to opt-in (for example, by checking a box) if we believe it is appropriate to protect your rights or if required by applicable law.
1.2. If you do not agree with the terms of this Privacy Policy, please do not visit this web page, do not create an account or otherwise use, transmit or submit personal data to this web page. In case of disagreement with the terms of the Privacy Policy, the user/buyer must stop using the website of the online store.
1.3. This Privacy Policy applies only to the JDWool Online Store website. The online store does not control and is not responsible for third-party sites to which the user/buyer can go via the links available on the online store's website.
2.1. This Privacy Policy establishes the procedure for obtaining, storing, processing, using and disclosing personal data of the user/buyer. We receive the personal data of the user/buyer from the user/buyer when placing an order through the store cart, when placing an order by phone specified on the website and when registering by the user/buyer himself (creating an account). Personal data of the user/buyer is filled in by the user/buyer (when placing an order through the online store basket or when registering on the website). Mandatory information for providing the service is marked in a special way. Other information is provided by the user/buyer at his discretion and at his own request.
2.2. To place an order through the online store basket, the user/buyer must:
- read this Privacy Policy carefully;
– in the order registration form, the user/buyer himself fills in the necessary personal data (surname, first name, contact phone number, email address, product delivery address);
- the user/buyer can express full agreement with this Privacy Policy by clicking the "Confirm order" button.
2.3 In order to register on the website of the online store, the user/buyer must carefully read this Privacy Policy and express full agreement with its terms by clicking the "Register" button.
2.4. The user/buyer has no right to use the online store, namely to place an order and register, if he does not agree with the terms of this Privacy Policy.
2.5 By placing an order for a product or registering on the website of the online store and entering personal data or providing this data by phone indicated on the website, the user/buyer gives his unequivocal consent to the terms of this Privacy Policy. The user/buyer grants the right to the online store to receive, store, process, use and disclose his personal data under the terms of this Privacy Policy.
2.6 The user/buyer acknowledges that if the user/buyer is negligent in the safe storage of his/her login and password, which gives access to his/her personal data, third parties may gain unauthorized access to the account and the user's personal and other data. The online store is not responsible for damages caused by such access. We recommend that users/buyers use complex passwords consisting of numbers and letters. You can change the password for accessing your personal data by using the "Log in to the store" function and going to the "Profile" section.
3.1 We collect personal data, namely: surname, first name, contact phone number, email address, order delivery address. We can also clarify and receive this information from you over the phone.
3.2. The user/buyer can provide information about their preferences so that we can provide a more individualized approach in organizing the purchase process.
3.3. We store information about the products you have purchased. This way we can deal with any issues or queries that arise more quickly and ensure that all information sent to you is relevant.
3.4. Other information is provided by the user at his own discretion.
4.1. By filling out the "Ordering" form and/or going through the registration procedure on the website: https://jdwool.com.ua/ To the online store, the user/buyer gives his full, complete and indefinite consent to the processing and use by the seller of information about the user/buyer, including information that is considered personal data in accordance with the current legislation of Ukraine, exclusively for the following purposes:
4.1.1. for the purpose of registration and identification of the user/buyer registered on the website of the online store, for placing an order and/or concluding a contract for the sale of goods remotely with the JDWool online store;
4.1.2. providing the user/buyer with access to personalized resources of the Internet store website;
4.1.3. establishing feedback with the user/buyer, including sending messages, requests regarding the use of the Internet store website, providing services, processing requests and applications from the user/buyer;
4.1.4. determining the location of the user/buyer, to ensure security, prevent fraud;
4.1.5. confirmation of the authenticity and completeness of personal data provided by the user/buyer;
4.1.6. creating an account for making purchases, if the user/buyer has given consent to create an account;
4.1.7. notification of the user/buyer of the online store website about the status of the order;
4.1.8. processing and receipt of payments, confirmation of tax or tax benefits by the user/buyer;
4.1.9. providing the user/buyer with effective customer and technical support in case of problems related to the use of the Internet store website;
4.1.10. for marketing purposes, namely: notifying the user/buyer via SMS, e-mail, social networks, etc. about the news of the online store, promotional offers and sales of goods conducted by the seller in the online store, performing an analysis of the product consumption market, determining the range of potential buyers, determining the needs of potential buyers in goods offered for sale, etc.;
4.1.11. for the purpose of our conscientious fulfillment of our contractual obligations to the user/buyer, including obligations regarding the delivery of goods;
4.1.12. in order to comply with the requirements of the current legislation of Ukraine, including the legislation on the protection of consumer rights.
5.1. The processing of personal data of the user/buyer is carried out without limitation of the term in any legal way, including in information systems of personal data with the use of automation means or without the use of such means.
5.2. The user/buyer agrees that we have the right to transfer personal data to third parties, in particular courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the user's/buyer's order placed on the Internet website store, including product delivery.
5.3. Personal data of the user/buyer may be transferred to the authorized bodies of the state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.
5.4. In case of loss or disclosure of personal data, we inform the user/buyer about the loss or disclosure of personal data.
5.5. We take the necessary organizational and technical measures to protect the personal information of the user/buyer from illegal or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. Together with the user/buyer, we take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of personal data of the user/buyer.
5.7 We do not transfer the user's/buyer's personal data to third parties, except in cases specified by the legislation of Ukraine. We undertake not to disclose information received from the user/buyer. It is not considered a violation for the seller to provide information to counterparties and third parties acting on the basis of a contract with the seller, including for the fulfillment of obligations to the user/buyer, as well as in cases where the disclosure of such information is established by the requirements of the current legislation of Ukraine.
5.8. The user/buyer is responsible for keeping their personal data up-to-date. We are not responsible for poor performance or non-fulfillment of our obligations in connection with the irrelevance of information about the user/buyer or its inconsistency.
6 Cookies
6.1. Our website uses cookies and similar technologies to ensure maximum convenience for you, providing personalized information, remembering marketing preferences and our products, and helping you get the right information. By using the website, you confirm your consent to the use of cookies in accordance with this notice for this type of files. If you do not agree to us using this type of file, you should adjust your browser settings accordingly or not use the site https://jdwool.com.ua/
6.2. A cookie is a small file that usually consists of letters and numbers. This file is stored on your computer, tablet, phone or other device that you use to visit the site. Cookies are widely used by site owners to ensure the operation of the sites or increase the efficiency of the work, as well as to obtain analytical information.
6.3. Strictly necessary cookies. These cookies are necessary for the website to work properly, they will allow you to move around our website and use its features. These files do not identify you as an individual. If you do not agree to use this type of files, it may affect the performance of the website.
Cookies related to productivity, efficiency and analytics. These files help us understand how you interact with our site, which sections you visit and how much time you spend in each of them, and they also show problems in the operation of the Internet resource, for example, error messages. This will help us improve the website. Analytics cookies also help us measure the effectiveness of advertising campaigns and optimize the content of the sites for those who are interested in our advertising. This type of cookies cannot be used for your identification. All information that is collected and analyzed is anonymous. Functional cookies. These cookies are used to recognize that you have returned to our site. They allow us to individually select the content of the site for you, greet you by name and remember your preferences. If you block this type of file, it may affect the performance and functionality of the site and may limit access to content on the site.
Advertising cookies. These cookies record information about your actions on the Internet, including visits to our site and pages, as well as data about links and advertisements that you have chosen to view. One of our goals is to display on our websites the content that is most fully focused on you. Another purpose is to enable us and our service providers to provide you with advertising or other information that is more closely aligned with your expressed interests. (in doing so, we and our suppliers engage partners such as information portals, data management platforms and demand intelligence platforms to assist in the processing of such data.) for example, if you view a product-specific page on our site, we may make it so that on all our sites or on other sites you see advertisements related to these (or similar) products and related services. We may additionally use other data and information collected through said cookies, including information received from third parties, for the purpose of providing you with advertising
6.4. We and our service providers may use cookies for various purposes, including to:
- to understand which areas of the site are most interesting for you;
– process your orders;
– to analyze information about your visits to our website in order to improve it;
- to provide advertising, messages and content created by us on this site and the sites of other persons, taking into account your interests;
– to help you in obtaining the necessary information;
– determine the number of visitors and how they use our site;
- to improve the effectiveness of the site and to better understand the interests of their audience.
6.5. The storage period of cookies on the device. Some cookies are active from the moment you enter the site until the end of a specific browser session. When you close the browser, these files become unnecessary and are automatically deleted. Such cookies are called "session" cookies.
Some cookies are stored on the device and between browser sessions - they are not deleted after closing the browser. Such cookies are called "persistent". The storage period of persistent cookies on the device varies for different cookies. We and other companies use persistent cookies for various purposes: for example, to more accurately determine how often you visit our site or how often you return to them, how the nature of the use of our sites changes over time, and to evaluate the effectiveness of advertising.
6.6. Cookies may be placed on your device by the site administration https://jdwool.com.ua/ These cookies are called "personal" cookies. Some cookies may be placed on your device by other operators. Such cookies are called "third-party" files. We and third parties may use cookies to learn when you visit our sites, how you interact with email, advertising, and other content. On the basis of cookies, aggregated and other information not related to the identification of individual users can be collected and used (for example, about the operating system, browser versions and the URL from which the transition to this page was made, including from an e-mail or advertisement) - thanks to this, we can provide you with wider opportunities and analyze the routes of visiting sites. This technology allows you to count the number of users who visited a specific service by clicking on a link from a certain banner outside the site, a text link or an image included in the newsletter. In addition, it serves as a tool to collect aggregated statistics about the use of the site for the purpose of analytical research and helps us to optimize our sites, offer advertising according to your interests.
7.1. The user/buyer can at any time change (update, supplement, delete) the personal information provided to them or part of it by using the "Log in to the store" function and going to the "Profile" section.
7.2. We do everything in our power to give you access to your personal data or to correct it if it is incorrect or to remove it at your request, unless its retention is not in accordance with the law or is not driven by a legitimate business purpose. Before processing requests, we ask users/buyers to confirm their identity and the information they wish to receive, correct or delete.
8.1 We take all necessary measures to protect data from unauthorized access, alteration, disclosure or destruction. These measures include, in particular, internal review of data collection, storage and processing processes and security measures, including appropriate encryption and measures to ensure physical security of data to prevent unauthorized access.
8.2. We undertake not to disclose information received from the user/buyer. It is not considered a violation for the seller to provide information to counterparties and third parties acting on the basis of a contract with the seller, including for the fulfillment of obligations to the user/buyer, as well as in cases where the disclosure of such information is established by the requirements of the current legislation of Ukraine.
9. Communication and marketing
9.1. To subscribe to our newsletter with information about our new products, interesting materials and events, to receive special offers by e-mail or by phone, please fill out the subscription form. If you shop on our website, we may also sometimes use your email address to send our newsletter and notify you of special offers.
9.2. You can opt out of such communications at any time by calling +380954074825 (from 11:00 a.m. to 8:00 p.m. without a break and on weekends).
For questions regarding this Privacy Policy, please contact manager.jdwool@gmail.com.
10.1 We have the right to change the terms of the Privacy Policy. In this case, we will replace the version of the document on the Privacy Policy page. Please review these terms periodically to be informed of how the JDWool Online Store protects the personal data of its users/customers.
